Returns & Exchanges
At Lezyne, we are committed to the quality of our engineered cycling accessories and offer a straightforward return process for items purchased directly through our website. If you are not completely satisfied with your gear, you may return new, unused products within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all manuals and small components are included to qualify for a refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package before dropping it off at an authorized carrier location.
Receive Refund
Once our technicians inspect the returned hardware, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing